🌟 EDUNXT TECH LEARNING: Cancellation & Refund Policy 🌟
At EDUNXT TECH LEARNING, we strive to provide our customers with a seamless and satisfying experience. Our cancellation and refund policy is designed to be transparent and customer-friendly while ensuring fair practices. 🛡️✨
🔄 Order Cancellation Policy
- ✅ You may request a cancellation within 7 days of placing your order.
- ❌ Cancellations will not be accepted once the order has been processed and dispatched.
- 📥 For digital products, cancellations are not permitted after the file has been accessed or downloaded.
💻 Refund Policy for Digital Products
Since digital products are instantly accessible upon purchase, we follow a strict no-refund policy unless the following conditions apply:
- ⚙️ If you experience technical issues preventing access to the product, we will assist in resolving the issue or offer a replacement.
- 📜 If the product does not match its description or preview, you may request a refund within 7 days of purchase, subject to review.
- ❗ Refunds will not be issued for reasons such as a change of mind or incorrect purchase.
📦 Damaged or Defective Products (Physical Items Only)
- 🛠️ If you receive a damaged or defective product, report it to our Customer Service team within 7 days of receipt.
- 🔄 After verification, we will arrange for a replacement or initiate a refund.
⏳ General Refund Processing Time
- ✅ Approved refunds will be processed within 6-8 business days.
- 💳 Refunds will be credited to the original payment method used during the purchase.
For any queries or assistance, please reach out to our Customer Service Team 📧 at [your contact details]. We appreciate your trust in EDUNXT TECH LEARNING and are committed to delivering the best experience possible! 🚀😊